Make sure your browser is up to date

• Google Chrome
• Mozilla Firefox
• Microsoft Edge – This browser is updated automatically when you update Windows

Make sure you followed the correct procedure to activate your microphone

Click on Join Audio

Click on Join Audio by Computer

Click on Allow

Make sure you have not accidentally blocked your microphone

If you see a red exclamation mark on your Audio icon

See if there is a camera icon in your address bar and click on it

Make sure the option to allow the website to access the microphone is well ticked and click done

Make sure the right microphone is selected

See if there is a camera icon in your address bar and click on it

If you have several microphones, make sure the right microphone is selected