Make sure your browser is up to date
- Google Chrome
- Mozilla Firefox
- Microsoft Edge – This browser is updated automatically when you update Windows
Make sure you followed the correct procedure to activate your camera
Click on the video icon
Click on Allow to allow the website to use the camera
Make sure you have not accidentally blocked your camera
When activating your camera, if you see one of those messages
See if there is a camera icon in your address bar and click on it
Make sure the option to allow the camera is selected and click on Done
Make sure the right camera is selected
See if there is a camera icon in your address bar and click on it
If you have several cameras, make sure the right camera is selected
Make sure your camera is not manually obstructed
Some computers have a built-in lock to physically block the camera. Make sure that your camera is not obstructed
