Family Market

Family market is an online retailer which was established in  1992 and is headquartered in Hradec Králové, Czech Republic. 

Presently, the company has 75,000 active customers and remodeled its store, now operating under 3 segments:

• Family Frost: frozen foods
• Pet: pet food
• Kitchen: kitchen accessories and appliances

In 2017, the firm reached a revenue of € 8.3 million.Family Market employs over 110 people. 

Family Market offers products in the following categories:

• Frozen Food: ice cream, fruits & vegetables, meat, desserts, ready meals, cream, etc.
• Sweet Grocery: coffee
• Savory Grocery: spices, condiments, soups, pet food, etc. 

The range includes lactose-free, gluten-free and vegetarian items.

Pertaining to the logistics features, the online retailer operates 9 depots and operates its own fleet of delivery vehicles which are equipped for frozen products. In fact, a temperature of -19 C.