Lane Crawford Hong Kong

Lane Crawford Hong Kong is a chain of departmental stores which started operating in Hong Kong in 1905. The company is a subsidiary of The Lane Crawford Joyce Group. 

Initially, the firm offered products which consisted of clothing, household items, antiques as well as wine and spirits, which then expanded by adding cosmetics and jewelry to its portfolio. 

Furthermore, Lane Crawford Hong Kong also managed a restaurant, a bar and a bakery.

Lane Crawford Hong Kong operates 4 stores and a mobile app in Hong Kong and since 2011, the firm has launched its online shop.

More than 500 new items are introduced in Lane Crawford Hong Kong shops weekly.

Services offered by Lane Crawford Hong Kong include providing a personal stylist for each of its customers and gift wrapping for any occasion

The Lane Crawford Privilege Programme was set up to allow clients to benefit from advantages by collecting reward points for every purchase made at Lane Crawford Hong Kong.

The business achieved a turnover of €8.1 million and employed an estimate of 217 employees.

Lane Crawford Hong Kong won several awards which include the Super Retailer of the Year in the Hong Kong Retail Industry Trade Awards in 2015 and the Racie's Gold Award for International Campaign in 2011.

In the personal care category, Lane Crawford Hong Kong offers products that include cosmetic products and accessories. 

In the household category, items such as scented candles and diffusers are available.

The company works with over 800 brands including Bobbi Brown, Foreo, Lorenzo Villoresi, Cire Trudon, Tom Ford Beauty and many others.

The Building A Better Future program was established by Lane Crawford Hong Kong to help the environment. Some initiative taken by the business is opting for paper-based and recyclable packaging, introducing hybrid trucks and electric vans for delivery and in 2020, Lane Crawford Hong Kong bought carbon offsets through the UNFCCC.

Lane Crawford Hong Kong also launched Project WeCan in 2011, where less-privileged students are offered opportunities to pursue their studies through support and resources.

Lane Crawford Hong Kong’s online store can be accessed on www.lanecrawford.com