Manor

Manor AG is the largest department store chain in Switzerland, headquartered in Basel. Founded in 1902 as "Léon Nordmann", the Manor brand was established around 1965, combining the founders’ surnames Maus and Nordmann. 

Manor operates a broad retail portfolio including over 59 Manor department stores, 27 Manor Food supermarkets, and 26 Manora restaurants nationwide. The company has a significant physical retail presence across Switzerland, including locations in major cities such as Basel, Geneva, Lausanne, Lugano, and Zürich, as well as many smaller towns. 

Manor offers a wide range of product categories with a focus on food, drinks, and beauty products. Their extensive assortment includes over one million products sourced from approximately 2,800 suppliers worldwide, of which around 700 are local producers who provide seasonal products. The company operates a combination of traditional department stores and food supermarket formats, catering to diverse customer needs.

With a workforce of around 8,000 to over 10,000 employees in Switzerland, Manor is an important employer in the retail sector and supports workforce development by training hundreds of apprentices annually. The chain contributes significantly to Switzerland’s urban retail environments by maintaining attractive locations and modernizing its services, including self-checkout and integrated POS systems to enhance the shopping experience. 

In 2013, Manor reported total sales of approximately 3 billion Swiss Francs (CHF), which corresponds roughly to 500 to 1,000 million Euros, acknowledging exchange rates over time. This turnover reflects its position as the market leader in Switzerland’s department store sector, with an estimated market share of about 60%.

Manor’s retail selling points encompass department stores and food supermarkets, utilizing varied store formats to serve different market segments including supermarkets, distribution centers, and warehouses. The company’s online presence further supports their retail offerings with an extensive e-commerce platform covering fashion, beauty, household goods, multimedia, and specialty food products.