Ramstore Macedonia

Ramstore Macedonia is a leading retail chain in North Macedonia, operating as part of the Turkish Migros Turk AS, which is affiliated with the Koç Holding group. The company entered the Macedonian market in 2005 under CITY Plaza Holding and has since expanded to become a key player in the supermarket sector.

Ramstore operates 27 supermarkets across 8 cities in North Macedonia, with a total sales surface area of approximately 27,000 m². The chain emphasizes quality service, a wide range of products, and customer convenience, catering to the growing demand for efficient shopping experiences near workplaces and residences. In addition to physical stores, Ramstore offers an online store and a unique contact center launched in 2014, positioning it as a market leader in customer service within the Macedonian retail landscape.

The product assortment focuses on essential categories such as food, drinks, and fresh products, including canned goods, oils, dairy, fresh and frozen meat, cheese, spices, sweets, and bakery items. Ramstore also provides non-food items like paper products, chemicals, and textiles. Through its wholesale division, Ramstore Wholesale, the company supplies around 5,000 products from 250 manufacturers worldwide, with exclusive imports from Turkey. Services extend to businesses including restaurants, institutions, schools, and caterers, with a minimum order value of €600 for deliveries.

• Supermarket network: 27 locations emphasizing fresh and diverse product ranges.
• Employee base: Approximately 750-795 staff supporting operations across Macedonia.
• Innovations: Online grocery shopping with 8,000 products and a dedicated contact center.
• Investments: Recent renovations, such as the €1.2 million upgrade to Ramstore Mall in 2014, enhancing shopping environments.

Ramstore's long-term strategy aligns with Macedonia's economic growth, focusing on physical expansions, safety certifications, and superior customer experiences. The chain welcomes shoppers with fresh, varied products from global brands, making it an attractive partner for manufacturers and suppliers seeking strong distribution in North Macedonia's retail market, particularly in food, beverages, and related categories.