Rohlik

Rohlik is a leading Czech online grocery retailer founded in 2014 by CEO Tomáš Čupr. It operates primarily in the Czech Republic but has expanded rapidly across Europe, including Hungary, Austria, Germany, and Romania. Rohlik focuses on providing a modern e-grocery shopping experience with a broad assortment of over 17,000 products, including fresh food, local produce, private label goods, and international brands.

The company's unique value proposition combines fast and precise delivery—within 60 minutes or flexible same-day 15-minute windows—with competitive pricing aligned with traditional brick-and-mortar stores. Rohlik emphasizes sustainability by supporting local growers, innovating through technology and data-driven logistics, and operating an emission-free delivery fleet. Its customer service is notable for a world-class Net Promoter Score of 70%, reflecting strong customer satisfaction.

Rohlik operates primarily through online platforms supported by its own warehouses and logistics centers in the Czech Republic. It does not run traditional physical supermarkets but employs distribution centers and warehouses to facilitate rapid home deliveries. The company's workforce in Czechia is estimated between 500 and 999 employees, supporting daily operations and expansion efforts.

Financially, Rohlik achieved a turnover around 5 billion CZK (~200 to 500 million EUR) by 2023 and has secured substantial funding, including a €90 million loan from the European Investment Bank in 2024 and multiple venture capital rounds valuing the company at over €1 billion. Its growth strategy focuses on geographic expansion, technological innovation, and enhancing digital infrastructure to maintain a competitive edge in the European e-grocery sector.

Rohlik’s vision centers on cultivating a better future by elevating food quality, championing sustainability, and delivering outstanding service to customers, positioning it as a significant player in the digitally-driven grocery retail industry.