Retail group > SweetCare
SweetCare
SweetCare is a leading Portuguese online retailer specializing in health, beauty, and wellness products, founded in 2008 in Porto, Portugal. Operating as Sweetcare Lda, the company has established itself as the number one online store for beauty and dermocosmetics in Portugal and Portuguese-speaking countries, offering over 25,000 products from more than 600 premium brands.
The product assortment focuses on skincare, haircare, makeup, fragrances, dermocosmetics, beauty devices, health supplements, and hygiene essentials, with categories including K-Beauty, natural and vegan options, premium cosmetics, and clinical beauty. SweetCare emphasizes 100% authentic, original products sourced directly from official brands and authorized distributors, holding Parapharmacy License No. 00044/2022 from Infarmed, Portugal's National Authority of Medicines and Health Products, allowing sales of pharmaceutical products, cosmeceuticals, and nutritional supplements.
Key features include the SweetPLUS loyalty program offering 5% on all purchases, a refer-a-friend scheme, and personalized advice from a team of beauty experts and pharmacists available for virtual consultations. Customer support operates Monday to Saturday from 9:00 to 18:00 GMT via phone (+351 225400326), email, and chat, with multilingual assistance in English and Portuguese.
SweetCare maintains a physical presence with a store in Porto at Rua Eduardo Santos Silva, 261 AQ1, 4200-283 Porto, alongside its primary e-commerce platform that ships worldwide. Delivery to Portugal and Spain takes 1-3 business days, EU countries 2-7 days, and non-EU 3-15 days.
Recognized for rapid growth, SweetCare ranked 488th in Deloitte’s Technology Fast 500 EMEA 2023, featured in Financial Times FT1000 Europe’s Fastest Growing Companies (2023 & 2024), FT300 Long-Term Growth Champions 2023, Deloitte Fast 50 Portugal, PME Líder 2024, and Exame 1000 PME 2023. The company partners with charity institutions to provide hygiene essentials and prioritizes customer satisfaction, innovation, and digital transformation.
With a 4.9/5 rating from over 600,000 global users, SweetCare delivers free samples, competitive pricing, and reliable service, positioning it as a trusted partner for manufacturers and suppliers in beauty, skincare, haircare, makeup, fragrances, and health products.
Headquarters
Porto, Portugal
Phone number
Facts and figures
1 to 9
Stores worldwide
Turnover
Global workforce